
Customer Service Technician
18 hours ago
Nationalmuseums.org Job Description
We are seeking an experienced Customer Service Technician to join our Technology team. This part-time role involves providing technical assistance and troubleshooting IT-related issues.
The JobAs a Customer Service Technician, you will be responsible for resolving complex IT issues, supporting the delivery of IT projects, and performing minor repairs on IT equipment.
Main Duties:- Provide exceptional customer service and technical support
- Collaborate with teams to deliver successful IT projects
- Perform routine maintenance and repairs on IT assets
Requirements:
- Proven experience in a Helpdesk environment
- Knowledge of Active Directory and Azure AD
- Working knowledge of PCs and Laptops, particularly Windows 10
- Advanced knowledge of Microsoft Office applications
Our estimated salary range is £31,000 - £41,000 per annum. We offer a generous benefits package, including a pension scheme, annual leave, bank holidays, and flexible working options.
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