Store Operations Manager
2 days ago
About the Store Operations Role
Availability Window
Days From time To time Sun 05:30:00 23:30:00 Mon 05:30:00 23:30:00 Tue 05:30:00 23:30:00 Wed 05:30:00 23:30:00 Thu 05:30:00 23:30:00 Fri 05:30:00 23:30:00 Sat 05:30:00 23:30:00Rate of Pay
Our rate of pay starts from £13.28 an hour; this increases to £14.01 for stores inside the M25 but excluding London Boroughs and is £14.21 for stores within Inner London – London Boroughs. Additional payments may also apply depending on location and skills.We offer a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do.
As a Store Operations Manager, you'll play a key role in supporting our customers and colleagues in-store. Your responsibilities will include:
- Working in a fast-paced retail environment, with bags of variety
- Taking ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Being there for customers, listening to them and helping to make sure they leave the store with what they came for
- Looking for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guiding and supporting your colleagues in-store, making sure it stays a safe place to work and shop
- Maintaining a great understanding of how your store is performing, and assisting managers in delivering any actions that help improve the running of the store
- Leading from the front, and setting a great example for your colleagues in everything you do
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