Lead Interaction Design Specialist

18 hours ago


London, Greater London, United Kingdom Manchester Digital Full time
Lead Interaction Design Specialist

We are seeking a highly skilled Lead Interaction Design Specialist to lead our User-Centred Design Team. This is an exciting opportunity to make a real difference and improve services by driving user-centred design practices within the organisation.

About the Job

The successful candidate will be responsible for:

  • Designing inclusive services that meet a wide range of access needs and adhere to government standards
  • Managing stakeholder needs and expectations, facilitating difficult discussions within the team or with diverse senior stakeholders
  • Coaching and mentoring other designers, leading peer review sessions, and participating in research activities

This role requires significant experience in user research methods and practice, with a proven track record of using metrics and user feedback to define/refine services. Knowledge of web technologies and how they affect design, including accessibility, is also highly desirable.



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