Merchandising Associate

3 weeks ago


London, Greater London, United Kingdom Zapp Full time
Merchandising Associate

Zapp, a leading digital-first premium convenience retailer, is seeking a dynamic Merchandising Associate to join its e-commerce team. As a key member of the merchandising team, you will play a crucial role in enhancing our product range, ensuring our platform remains the go-to destination for luxury convenience retail.

Key Responsibilities:
  • Product Content Creation: Develop and maintain engaging product content on the Zapp app and website, showcasing our premium convenience products in an attractive and compelling manner.
  • Merchandising Strategies: Collaborate with the Category and Marketing teams to plan and develop merchandising strategies, including iconic collections, to drive sales and profitability.
  • Feature Development: Work closely with the product and technology teams to develop features on the online platform and app, enhancing the customer experience and driving business growth.
  • Analysis and Reporting: Analyze sales data, customer behaviors, and market trends to anticipate customer needs and inform merchandising decisions.
  • Performance Monitoring: Define, set up, analyze, and report on the performance of the catalogue, ensuring optimal product offerings and pricing strategies.
  • Long-term Development: Develop long-term development strategies for product categories, driving sustainable growth and profitability.
  • Data-Driven Decision Making: Approach decisions in a data-driven, strategic manner to optimize the catalogue offering and drive business results.
  • Collaboration and Communication: Liaise with the marketing teams to determine competitive pricing and promotional activities of product categories, ensuring alignment with business objectives.
  • Operational Excellence: Collaborate with procurement to ensure operational excellence, driving efficiency and effectiveness in product sourcing and supply chain management.
Requirements:
  • Proven Track Record: Proven track record of creating successful merchandising strategies and managing product assortments, driving sales and profitability.
  • Customer Experience: Passion for customer experience, with a proven ability to translate customer needs into business strategy.
  • Organizational Skills: Excellent organizational skills and attention to detail, ensuring timely and accurate delivery of merchandising tasks.
  • Analytical Skills: Strong analytical skills, including excellent knowledge of Google Workspace, particularly Looker, to inform merchandising decisions.
  • Strategic Mindset: 'Fly high & dive deep' mindset, strategic and hands-on at the same time, driving business growth and profitability.
Benefits:
  • Holiday Entitlement: Enjoy 25 days holiday per year, plus bank holidays.
  • Private Health Insurance: Comprehensive private health insurance, ensuring peace of mind and well-being.
  • Perkbox: Access to Perkbox, a rewards and benefits platform, offering discounts and perks on everyday expenses.
  • Extended Sick Pay and Maternity/Paternity Leave Pay: Extended sick pay and maternity/paternity leave pay, supporting work-life balance and employee well-being.


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