Software Support Specialist

4 weeks ago

KirkbyinFurness, Cumbria, United Kingdom ZipRecruiter Full time
Job Title: Principal Engineer - Support Engineering

BAE Systems is seeking a highly skilled Principal Engineer - Support Engineering to join our team. As a Principal Engineer - Support Engineering, you will be responsible for analyzing software products and deriving software support strategies using BAE processes.

Key Responsibilities:

  • Analyze software products (COTS, Bespoke, Modified COTS) and derive software support strategies
  • Review software source documentation, interpret technical information, and derive written recommendations on how best to support the software product through life
  • Support stakeholder engagement and attend collaboration working groups in support of BAE scope of work for maintenance design (software)
  • Provide software SME advice to the wider ILS community and support mapping activity between the BAE software analysis outputs and other key ILS stakeholders and their support outputs

Requirements:

  • Degree or equivalent skills knowledge and experience in the software support discipline
  • Excellent verbal and written communication skills
  • Excellent IT skills
  • The ability to analyze complex problems specifically related to software support and identify the most critical support-related issues

Benefits:

As a Principal Engineer - Support Engineering, you will receive a competitive salary, enhanced annual leave allowance, and a Company contributed Share Incentive Plan. You will also have access to additional benefits such as flexible working, an employee assistance program, Cycle2work, and employee discounts.

About BAE Systems:

BAE Systems is a leading provider of defense, aerospace, and security solutions. We are committed to delivering innovative solutions that meet the needs of our customers and employees. We value diversity and inclusion and are committed to creating a workplace that is inclusive and respectful of all employees.

How to Apply:

If you are a motivated and experienced Principal Engineer - Support Engineering looking for a new challenge, please submit your application. We look forward to hearing from you.

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