Fitness Club Operations Manager

3 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Nuffield Health Full time

Nuffield Health is the UK's largest Charity-based healthcare provider. We're dedicated to delivering a superior fitness experience for our members, and we're looking for a talented individual to join our team as a Duty Manager at our Bishops Stortford FWC location.

About the Role:

  • Deliver a monthly sales target and contribute to the overall success of the club.
  • Ensure the smooth running of the club, maintaining high standards of quality and customer service.
  • Care for our members and identify opportunities to build rapport and enhance their experience.
  • Lead and motivate colleagues to achieve sales targets and maintain quality standards.
  • Conduct tours for prospective new members, showcasing the benefits of our unique offerings.
  • Oversee health and safety and resolve any issues promptly.
  • Collaborate with the team to achieve sales targets and drive business growth.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work for a leading healthcare charity.
  • A dynamic and supportive team environment.
  • The chance to develop your skills and career.

Requirements:

  • Excellent communication and leadership skills.
  • Demonstrable sales experience and ability to work in a fast-paced environment.
  • A 'can-do' attitude and passion for delivering exceptional customer service.
  • Ability to work flexible hours, including weekends and bank holidays.
  • Swimming to a high standard and willingness to undergo training.

At Nuffield Health, we're committed to helping you feel good. That's why we've developed a benefits package with you in mind. From gym membership to private healthcare and a range of lifestyle and wellbeing benefits, we've got you covered.



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