Digital Commerce Expert
3 weeks ago
Job Overview:
This role is ideal for a Digital Commerce Expert looking to contribute to a large-scale digital commerce transformation project. You will work with senior stakeholders to understand business needs and develop technology solutions that meet those needs.
Main Responsibilities:
- You will be part of a programme focused on company-wide digital transformation, contributing to the project over several years.
- Develop strong relationships with senior stakeholders, including C-Suite leaders.
- Foster opportunities for process optimisation and align business and system processes for increased efficiency.
- Create user stories and test case scenarios to guide solution development.
- Serve as a liaison between business stakeholders, development teams, and third-party collaborators.
- Analyse and document business requirements accurately and efficiently.
- Provide support and training post-implementation to ensure smooth transition and user adoption.
Key Requirements:
- Experience working on large digital transformation projects from early stages.
- Proven B2C experience focusing on customer journeys and collaboration with UX/UI and Development teams.
- Strong senior stakeholder engagement skills and effective communication.
- Initiative and drive to overcome challenges and see projects through to completion.
- Familiarity with Agile methodology and experience with user story management.
- Effective problem-solving skills and adaptability to changing priorities.
- A collaborative mindset and understanding of business and technology dynamics.
Benefits Package:
- Pension: 4%
- Holiday: 25 days + bank holidays (33 days)
- Bupa Health Insurance
- Learning & Development
- Charity / Volunteering days
- Lots more to look forward to.
The estimated salary for this position is around £60,000 - £80,000 per year, depending on your level of experience and qualifications.
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