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Sales Associate

2 months ago


London, Greater London, United Kingdom FRAME Full time
Job Description

FRAME, a renowned Californian fashion brand, is seeking a highly skilled Sales Associate to join its team. As a Sales Associate, you will be an integral part of delivering exceptional customer service and driving sales growth.

Key Responsibilities:
  • Provide outstanding customer service by building rapport, sharing product knowledge, and catering to customer needs.
  • Conduct refunds and exchanges, and offer alternative solutions to meet customer requirements.
  • Manage stock levels, support with deliveries, and maintain a fully stocked core area.
  • Collaborate with the FRAME team to achieve sales goals and targets.
  • Prepare and submit weekly retail reports to keep the team informed on sales and callouts.
Requirements:
  • 1-2 years of experience in a retail environment.
  • Proficiency in Excel, PowerPoint, and Microsoft Word.
  • Creative thinking and business acumen.
About FRAME:

FRAME is a luxury fashion brand that embodies signature tailoring, luxury leather, and quality cashmere. With a strong presence in the market, FRAME is known for its classic design, effortless style, and uncompromising quality.

As a Sales Associate, you will be an ambassador for the FRAME brand, sharing its story and values with customers and colleagues alike. You will be responsible for maintaining the highest retail standards, staying up-to-date on product knowledge, and providing exceptional customer service.

This is a full-time position, requiring flexibility and a willingness to work weekends and shift work. If you are a sales and service expert with a passion for luxury fashion, we encourage you to apply for this exciting opportunity.