Public Interface Specialist

2 days ago


Glasgow, Glasgow City, United Kingdom ENGINEERINGUK Full time
Public Interface Coordinator

We are seeking a skilled Public Interface Coordinator to join our team at ENGINEERINGUK.

About the Role

This is a unique opportunity to work in a fast-paced environment, providing exceptional customer service and support to passengers and staff. As a Public Interface Coordinator, you will be responsible for managing customer interactions, providing information, and resolving issues in a timely manner.

Main Responsibilities
  • Respond to customer queries and resolve issues promptly.
  • Provide accurate and helpful information to passengers and staff.
  • Manage customer complaints and feedback.
  • Collaborate with colleagues to achieve team objectives and improve customer satisfaction.
Requirements and Qualifications
  • Excellent communication and interpersonal skills.
  • Proven experience working in a customer-facing environment.
  • Ability to work under pressure and manage multiple tasks.
  • Meet the required benchmark for application screening questions.
Estimated Salary and Benefits

The estimated salary for this role is £22,000-£26,000 per annum, depending on experience. We also offer a range of benefits, including a competitive pension scheme and opportunities for professional development.



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