Insurance Service Lead
2 weeks ago
NFP, an Aon company (Europe), is a well-established provider of commercial insurance services. We pride ourselves on delivering exceptional service to our clients.
Job Overview:
This role is responsible for assisting in delivering exceptional service to NFP clients through a desk-based service model. The successful candidate will assist in increasing business efficiency and optimising service delivery.
Key Responsibilities:
- Provide professional advice and service to clients, handling general enquiries, renewals, and midterm adjustments.
- Manage larger client insurance programs and identify cross-selling opportunities.
- Handle new business enquiries and presentations, acting as a technical referral point within the team.
- Work closely with senior directors and executives to engage with clients and provide guidance to less experienced team members.
Requirements:
- A professional Insurance Account Handler or Broker seeking to progress their career or an insurance professional from another discipline keen to develop a customer servicing role.
- A good knowledge of cross-class commercial insurance classes and several years' experience.
- Motivated by sourcing and providing solid insurance advice and solutions for clients.
- A team player with a positive attitude looking to develop a career in commercial insurance.
What We Offer:
- £40,000 - £55,000 per annum (dependent on experience).
- An opportunity to work with a leading independent firm that values input and commits to training & development.
- A modern office environment with excellent facilities and access to leading technology and infrastructure.
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