Insurance Service Lead

2 weeks ago


Birmingham, Birmingham, United Kingdom NFP, an Aon company (Europe) Full time
About Us

NFP, an Aon company (Europe), is a well-established provider of commercial insurance services. We pride ourselves on delivering exceptional service to our clients.

Job Overview:

This role is responsible for assisting in delivering exceptional service to NFP clients through a desk-based service model. The successful candidate will assist in increasing business efficiency and optimising service delivery.

Key Responsibilities:

  • Provide professional advice and service to clients, handling general enquiries, renewals, and midterm adjustments.
  • Manage larger client insurance programs and identify cross-selling opportunities.
  • Handle new business enquiries and presentations, acting as a technical referral point within the team.
  • Work closely with senior directors and executives to engage with clients and provide guidance to less experienced team members.

Requirements:

  • A professional Insurance Account Handler or Broker seeking to progress their career or an insurance professional from another discipline keen to develop a customer servicing role.
  • A good knowledge of cross-class commercial insurance classes and several years' experience.
  • Motivated by sourcing and providing solid insurance advice and solutions for clients.
  • A team player with a positive attitude looking to develop a career in commercial insurance.

What We Offer:

  • £40,000 - £55,000 per annum (dependent on experience).
  • An opportunity to work with a leading independent firm that values input and commits to training & development.
  • A modern office environment with excellent facilities and access to leading technology and infrastructure.

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