Group Policy Administrator

5 days ago


Brighton, Brighton and Hove, United Kingdom Legal & General Full time

We are recruiting for an experienced Group Policy Administrator to join our Group Protection team. This is a hybrid role, requiring working a minimum of 1 day a week in our Hove office, Monday-Friday between core hours of 8-6.

The salary for this position is £24,000, with the possibility of a salary increase of up to 10% after 6 months.

Your main responsibilities will include:

  • Supporting the onboarding and continued scheme maintenance of Group Protection policies to maintain our position as a top provider.
  • Varying tasks, requiring frequent communication with colleagues, brokers, and customers.
  • Handling all correspondence from internal and external customers with attention to detail and pace.
  • Maintaining scheme data, administering, and updating records.
  • Collaborating with other team members to resolve enquiries and issues efficiently.
  • Managing your own work queue to meet service levels and inform brokers or direct customers of progress.
  • Considering the circumstances and needs of vulnerable customers and taking additional steps to support them.

To be successful in this role, you will need:

  • Strong communication and administration skills to support customers effectively.
  • Confidence in using a desktop or laptop and experience in using MS Office.
  • Preferred: Confidence in using Excel.

We offer a range of benefits, including:

  • A performance-related bonus plan.
  • A valuable share scheme.
  • Generous pension contribution.
  • Life assurance.
  • Private medical insurance (permanent employees only).
  • At least 25 days holiday, plus public holidays, 26 days after 2 years' service.
  • Competitive family leave.
  • Participation in our electric car scheme.
  • Discounts at high street stores and online.

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