Airbnb Property Manager
4 weeks ago
At Anistenhomes, we are seeking a highly skilled and experienced Airbnb Property Manager to join our team. As a key member of our property management team, you will be responsible for efficiently managing our property portfolio while providing exceptional customer service.
Key Responsibilities:
- Manage the company's property portfolio, ensuring all properties are well-maintained and compliant with current legislation.
- Build and maintain strong relationships with landlords and tenants, addressing any issues promptly and effectively.
- Coordinate and manage maintenance schedules, including liaising with contractors and landlords.
- Process contractor invoices and maintain accurate records.
- Proactively source and grow a list of approved contractors to resolve property issues.
- Deal with complaints from landlords and tenants, addressing problems face-to-face, by email, or by telephone.
- Arrange gas safety certificates, EICRs, EPCs, and other legal documentation to ensure compliance.
- Ensure compliance with local property laws and regulations, including health and safety and fire risk assessments.
- Accommodate council compliance visits and follow through until licenses are received or initiate works orders.
- Initiate and assist with insurance claims following damages to dwellings.
- Monitor and assist with emergency out-of-hours calls and engineer call outs.
Requirements:
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Proficient in Microsoft Office and Excel.
- Experience in property management or a related field.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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