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Retail Team Leader

1 month ago

Bury St, Suffolk, United Kingdom EG On The Move PFS Full time
Job Title: Retail Team Leader

About the Role:

As a Retail Team Leader at EG On The Move, you will play a crucial role in maintaining seamless store operations, ensuring the store remains clean and well-organized, and delivering exceptional customer service. You will be responsible for coaching and supervising our Retail Assistants, deputizing for the Store Manager, and contributing to the store's success.

Key Responsibilities:

  • Maintain high standards of store appearance and organization
  • Deliver exceptional customer service and resolve customer complaints
  • Coach and supervise Retail Assistants to ensure they meet performance expectations
  • Deputize for the Store Manager in their absence
  • Contribute to the store's success by identifying areas for improvement and implementing changes

What We Offer:

  • 15% Food to Go Discounts at participating brands
  • Contracted Guaranteed Hours
  • Annual Leave Entitlement
  • Learning & Development Opportunities
  • Employee Life Assurance
  • Work Anniversary Rewards
  • Employee Assistance Program
  • GP & Wellbeing Service
  • Free Eye Test
  • Recognition Rewards
  • Compassionate leave

Requirements:

Successful candidates must be aged 18+ due to the sale of tobacco.