Operational Services Associate
4 weeks ago
The Process Assistant will be responsible for carrying out a range of defined core administrative, operational, and technical activities within a section or department. They will work independently while reacting to changing circumstances and provide straightforward, routine services as part of a team engaged in similar activities. This includes responding to routine queries, issues, or circumstances and referring any unusual or non-routine situations to others.
The role involves process work in line with agreed procedures, business rules, or scripts. This may include dealing with queries received via emails and replying as appropriate, taking messages, processing transactions/applications via an OCR system, and learning the procedures and understanding parameters of producing a quality output. The Process Assistant will resolve queries and escalate as necessary, log if appropriate, schedule and prioritize allocated work on a daily basis, distribute information, and work to other team members or groups.
Key Accountabilities:
* Process work in line with agreed procedures, business rules, or scripts
* Resolve queries and escalate as necessary
* Schedule and prioritize allocated work on a daily basis
Salary and Benefits:
* Estimated hourly rate: £13.73
* Location: HP2 7AH
About Us:
Berry Recruitment is a reputable agency committed to providing exceptional recruitment services to our clients. We pride ourselves on our professionalism, integrity, and expertise in matching the right candidates with the right job. If you are a highly motivated and organized individual looking for a new challenge, please apply for this exciting opportunity.
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