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Stock Manager
2 months ago
About the Role:
The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. You will support and encourage your team to meet performance targets, ensuring our customers get returned items refunded quickly or stock is packaged and ready to fulfill existing online orders.
Key Responsibilities:
- Support the Store management team across the back of house areas and communicate effectively with the Store Manager
- Manage a team to deliver accurate stock processes in an environment which is operationally efficient, safe and where targets are met
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
- Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team
- Ensure communication is up-to-date and accurate at all times in order to meet business needs
About You:
- You are passionate about our customers, our people and our products. The passion and energetic approach to work inspires and motivates others creating a great work atmosphere and team spirit
- You are a great communicator who is friendly, calm and efficient and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
- You are a team player who works at their best in a result-driven, fast and challenging environment. You have the ability to adapt and change quickly, bringing the rest of the team onboard with new objectives
- You are able to demonstrate the ability to problem-solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
- You are an effective multitasker who can plan, organize and prioritize your workload
