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Senior Repairs Service Manager
4 weeks ago
Location: England
Contract Duration: 6 months
Pay: £450 to £550 per day - Inside IR35 (depending on experience)
A leading Local Authority in England is seeking an experienced Interim Head of Repairs and Transformation to lead and transform the Repairs Service. This role is pivotal in ensuring that residents receive the highest quality repair services while managing costs effectively.
The successful candidate will have the opportunity to make a significant impact on community satisfaction and service efficiency.
Main Responsibilities:
Organizational Development: Support the review and implementation of a new repairs organizational structure and operating model to enhance service delivery.
Leadership: Provide effective leadership to the Repairs Service, managing a dedicated team of approximately 30 staff members, fostering a collaborative and high-performance work environment.
Quality Assurance: Ensure that the procurement, quality, and performance of contractors consistently meet the highest standards, ensuring a positive experience for residents.
Resident Engagement: Actively engage with residents to understand their needs and expectations, facilitating improvements in services, reducing costs, and helping to develop vibrant neighborhoods where people enjoy living.
Performance & Budget Management: Create a culture that emphasizes performance and budget management, ensuring a clear understanding of service delivery and financial performance.
