Clinical Specialist
2 months ago
About Boston Scientific
Boston Scientific is a leading medical device company that transforms lives through innovative solutions that improve the health of millions of patients worldwide.
Our Mission
We are at the forefront of the medical device industry, leading and evolving it to address unmet and emerging needs in healthcare. Our culture powers our performance, and we turn our shared vision into value with the contribution of our colleagues around the world.
Job Summary
We are seeking a highly skilled Clinical Specialist to join our Sales team in Central London. As a Clinical Specialist, you will provide field and remote clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level.
Key Responsibilities
- Provide field and remote clinical support in the areas of case coverage, basic troubleshooting, programming, and patient follow-up for company products.
- Work is driven by customer demand and pre-planned support requirements.
- Attend cases face-to-face or remotely with customers and advise physicians on clinical attributes and techniques associated with our products.
- Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
- Support the team to achieve projected sales goals and increase sales revenues.
- Develop a deep understanding of hospital workflows and business relationships with hospital personnel to make new contacts and identify key decision makers.
- Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions.
- Record customer information and activities in the company's CRM system.
- Provide education support on product usage and customer training.
Requirements
- Clinical expertise and experience.
- A passion for innovation and a desire to learn and develop.
- Hunger to succeed and excel.
- Growth mentality.
- Patient empathy and focus.
What We Offer
- An attractive benefits package.
- Inspirational colleagues and culture.
- A fast-growing and innovative environment.
- A team-oriented company culture.
- International opportunities.
- Excellent training and development programs.
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