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Operational Director

1 month ago

Hemel Hempstead, Hertfordshire, United Kingdom Compass Group UK Full time
Job Description

We are seeking an experienced Operational Director to lead our hospitality team in a prestigious contract based in London.

The successful candidate will thrive on delivering exceptional customer service, maximising commercial opportunities, and driving operational excellence. You will possess excellent management and communication skills, with a good understanding of report writing and financial management.

Key Responsibilities:

  • Lead the operational team to ensure that every sales opportunity is taken to 'up sell' to customers.
  • Manage all aspects of labour scheduling, addressing forecasting and actual labour spends.
  • Demonstrate excellent control of operating costs in line with set targets.
  • Deliver the venue growth strategy working in partnership with our client.
  • Manage the venue in accordance with and to the standards required by Compass Group UK & Ireland.
  • Maintain and develop client relationships.
  • Be customer-focused and financially astute to achieve company and client commercial objectives.

About This Role

This is an excellent opportunity for a seasoned hospitality professional to join our team and make a real impact. You will be responsible for driving business growth, improving operational efficiency, and ensuring that our clients receive exceptional service.

What We Offer

As an Operational Director with Compass Group UK, you can expect a competitive salary of £60,000 per annum, depending on experience. In addition to a comprehensive benefits package, you will have the opportunity to work with a leading hospitality provider and contribute to the success of our business.

Requirements

  • A minimum of 3 years' experience in a similar role within the hospitality industry.
  • Excellent leadership and management skills, with the ability to motivate and inspire a team.
  • Strong financial management skills, with a good understanding of budgeting and cost control.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.