Senior Operations Manager

1 week ago


Claremont Park, United Kingdom Côte Full time
Job Overview

We are seeking a skilled and experienced Senior Operations Manager to join our team at Côte. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring that we deliver exceptional service and quality food to our customers.

About Us

Côte is a leading restaurant chain with a passion for delivering high-quality, French-inspired food and exceptional service. We have a strong commitment to our employees, offering opportunities for growth and development, and a comprehensive benefits package.

Key Responsibilities
  • Oversee the management of multiple restaurant sites, ensuring consistent delivery of our brand standards.
  • Develop and implement operational strategies to drive sales growth, improve customer satisfaction, and increase efficiency.
  • Maintain high standards of customer service, ensuring that all customers receive an exceptional dining experience.
  • Lead and motivate a team of restaurant managers, providing coaching and support to help them achieve their full potential.
  • Collaborate with other departments, such as marketing and human resources, to ensure seamless communication and execution of company initiatives.
Requirements
  • Proven track record of success in a senior operations role, preferably in the hospitality industry.
  • Strong leadership and management skills, with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Ability to analyze data and make informed decisions to drive business results.
  • Familiarity with industry trends and best practices, with a willingness to stay up-to-date on the latest developments.
Benefits
  • A competitive salary of £40,000 - £50,000 per annum, depending on experience.
  • A comprehensive benefits package, including a pension scheme, life assurance, and employee assistance program.
  • Ongoing training and development opportunities to help you grow your career.
  • The chance to work for a dynamic and progressive company, with a strong commitment to innovation and excellence.
About Our Team

We are a passionate and ambitious team, dedicated to delivering exceptional results and driving business growth. We believe in the importance of teamwork, open communication, and continuous learning, and we are committed to creating a positive and inclusive work environment.


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