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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Store Manager to join our team in the Home Counties South region. As a Store Manager, you will be responsible for driving profitability and sales through the delivery of the Store P&L and Retail Plan across the store.
Key Responsibilities:
- Drive profitability and sales through the delivery of the Store P&L and Retail Plan across the store
- Create the right culture, role modelling new digital ways of working and leadership behaviours
- Deliver great standards and service by setting clear expectations with direct reports and ensuring that they are clear on the part they play
- Regularly review individual performance of the leadership team through quality conversations, celebrating success and managing underperformance where required
- Ensure all line management and people activities are delivered in accordance with company process and policy
- Deliver operational excellence to maximise product availability, minimise stock and cash loss across the total store
Requirements:
- Proven ability to lead a high performing management team to deliver excellent customer service and KPI's across the store
- Has a substantial understanding and up to date knowledge of commercial, visual, operational and people processes and systems
- Successfully embeds change for lasting commercial impact and results
- Holds themselves and their teams accountable for delivering objectives and business targets
- Ensures all direct reports have performance objectives aligned to the business plan and reviewed on a regular basis to reflect business changes
- Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are
About Us:
We are an inclusive, dynamic, and exciting business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. We offer a range of benefits, including 20% colleague discount across all M&S products and many of our third-party brands, competitive holiday entitlement, discretionary bonus schemes, and a generous Defined Contribution Pension Scheme and Life Assurance.