Medical Practice Receptionist

3 days ago


Lancing, West Sussex, United Kingdom New Pond Row Surgery Full time

New Pond Row Surgery is committed to providing high-quality patient care, and we are seeking a dedicated Medical Practice Receptionist to join our team.

About the Job

This is a full-time position that requires strong organizational skills, attention to detail, and excellent communication skills.

The estimated salary for this role is £23,000 - £30,000 per annum, depending on experience.

Key Responsibilities

The successful candidate will be responsible for:

  • Processing appointments, prescriptions, and other requests in a timely and efficient manner.
  • Answering phone calls, transferring calls, or dealing with caller's requests appropriately.
  • Signposting patients to the correct service, and initiating contact with patients, team members, and external agencies as required.
  • Performing data entry tasks, scanning documents, and photocopying records.
  • Managing queries, maintaining the reception area, and supporting clinical staff as needed.

We offer a dynamic work environment, opportunities for professional development, and a competitive benefits package.



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