Customer Account Manager

1 day ago


london bromley, United Kingdom Universal Business Team Full time
Customer Account Manager

We are seeking a highly motivated and results-driven Customer Account Manager to join our team at Universal Business Team. As a key member of our sales team, you will play a vital role in maintaining and growing sales and gross profit within a set group of customers.

Key Responsibilities:
  • Assist with the onboarding of new customers won by the Business Development team.
  • Take ownership of new customers as their internal point of contact.
  • Manage existing customer accounts, focusing on increasing sales and gross profit.
  • Serve as the main internal contact for selected customer accounts, handling inquiries, orders, and complaints.
  • Ensure accurate forecasting and product availability.
  • Liaise with external account managers to provide comprehensive support to customers.
Requirements:
  • Results-driven with a passion for success.
  • Self-starter, able to overcome minor setbacks and stay focused on outcomes.
  • Confident communicator across phone, email, and meetings.
  • Strong team player with excellent time and project management skills.
  • Solution-oriented, adaptable, and committed to continuous learning.
  • Previous experience in the foodservice market or packaging industry desirable.
  • Proficiency with CRM systems.
  • Competent user of Microsoft Office tools (Excel, Word, PowerPoint).

We offer a competitive salary, bonus structure, and a range of benefits including free parking, auto-enrolment in a pension plan, and a dynamic work environment. If you are a driven and passionate individual with experience in Account Management, Customer Service, or Sales, we encourage you to apply for this exciting opportunity.



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