Conductor - Customer Experience Specialist
2 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Conductor. As a key member of our On Train team, you will be responsible for delivering a world-class customer experience throughout the journey and ensuring the safety of everyone using our services.
Main Responsibilities- Customer Service Ambassador: Provide exceptional customer service, ensuring a friendly and reassuring experience for all passengers.
- Train Operations Management: Manage the safety and operational activities of the train, ensuring a smooth and efficient journey.
- Ticketing and Revenue Management: Check and sell tickets, providing information and assistance as required.
- Environmental Stewardship: Ensure a safe, clean, and pleasant environment is maintained on board the train.
We are looking for a motivated and proactive individual who is passionate about delivering outstanding customer service. If you have excellent communication skills, a strong ability to build relationships, and experience in front-line customer service, we encourage you to apply.
Requirements- Customer Service Focus: A proven track record of delivering exceptional customer service in a fast-paced environment.
- Communication Skills: Excellent verbal and written communication skills, with the ability to build strong relationships with colleagues and customers.
- Teamwork: A strong ability to work collaboratively as part of a team, with a flexible and adaptable approach to work.
- Regulatory Compliance: Familiarity with regulatory requirements and industry standards, with the ability to maintain accurate records and reports.
As a Conductor with Great Western Railway, you will enjoy a range of benefits, including comprehensive training, a competitive salary, and opportunities for career development. We are committed to providing a supportive and inclusive work environment, where all colleagues feel valued and empowered to succeed.
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Conductor - Customer Experience Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Conductor - Customer Experience Specialist. As a key member of our On Train team, you will be responsible for delivering a world-class customer experience throughout the journey and ensuring the safety of everyone using our services.Main...
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Conductor - Customer Experience Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Conductor - Customer Experience Specialist. As a key member of our On Train team, you will be responsible for delivering a world-class customer experience throughout the journey and ensuring the safety of everyone using our services.Main...
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Conductor of The Cleeve Singers
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