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Housekeeping Lead

1 month ago

York, York City, United Kingdom Malmaison Full time

Immerse Yourself in a Dynamic Environment

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We are seeking a highly motivated and experienced Housekeeping Supervisor to join our team at Malmaison. This is an exciting opportunity for a skilled professional who can lead by example, promote high standards, and drive excellence in every aspect of their work.

About the Role

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The successful candidate will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all rooms meet the highest standards of cleanliness and quality. They will also play a key role in training and developing junior staff members, promoting a culture of continuous improvement, and maintaining strong relationships with colleagues and guests alike.

Key Responsibilities:

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  • Lead and manage a team of housekeeping staff to deliver exceptional service and maintain high standards of cleanliness and quality.
  • Develop and implement effective training programs to enhance the skills and knowledge of junior staff members.
  • Maintain open communication channels with colleagues and guests, responding promptly to feedback and concerns.
  • Collaborate with other departments to ensure seamless delivery of services and achieve shared goals.

Benefits

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This is a fantastic opportunity to develop your leadership skills, work with a talented team, and contribute to the success of a dynamic organization. We offer a competitive salary package, including a generous hourly rate of up to £13.40 per hour (plus retention bonus), plus a range of benefits and perks.