Technical Analysis Lead

4 weeks ago

Beckenham, Greater London, United Kingdom Direct Line Group Full time

About Us

At Direct Line Group, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 customers each year. Our Legal Advice Line team is dedicated to providing high-quality legal services, and our services include personal injury, employment, property, inheritance, and contract litigation.

We are seeking a Technical Analysis Lead to join our Bromley-based team on a 21-month fixed-term contract. As a Technical Analysis Lead, you will be responsible for providing technical legal supervision and support to a team providing claimant legal services. Your primary goal will be to ensure the provision of accurate, high-quality, and compliant advice while supporting the professional development of the team through technical coaching and the dissemination of specialist knowledge.

Key Responsibilities

  1. Working collaboratively and flexibly with other Technical Leads to provide technical support and supervision across your function to ensure the provision of a high-quality and compliant service.
  2. Acting as a subject matter expert on relevant areas of law, applying legal knowledge and experience to help fellow team members deal with novel and/or complex situations.
  3. Supporting the development of technical legal knowledge and expertise across your function through coaching, functional and individual training needs analysis, and, in conjunction with HR and/or the Legal Practice team, facilitating and delivering technical training and development interventions.
  4. Inputting into the management and development of fellow team member performance regarding the quality and compliance of their work and on their technical knowledge and development.
  5. Identifying technical training/coaching needs following audit reports to address any areas of concern and, in conjunction with other Technical Leads and the Legal Practice team, advising on how best to address any identified areas of non-compliance to minimize risk and cost.
  6. Proactively keeping up to date with developments in relevant areas of law, knowledge sharing within the Technical Lead community.
  7. Contributing to creating and maintaining a high-quality employee experience and engagement by helping fellow team members to optimize their technical performance and development.
  8. Role modeling the desired work ethic, customer focus, commerciality, and values both behaviorally and through the content of the technical advice and support provided.
  9. Providing technical support and input into any change design and implementation to ensure opportunities for improvement are optimized and that technical compliance/standards are not compromised.
  10. Contributing to the proactive management of risk across the function, with a particular focus on those risks associated with standards of legal practice and regulatory compliance.

Requirements

  • Solicitor or Legal Executive or have experience at an equivalent level.
  • A track record of mentoring, coaching or having held a supervisory role is desirable.

Contract: 21 Months Fixed Term Contract

Location: Bromley (BR1 1DP)

Hybrid working: 2 days in Bromley office, 3 days from home

Hours: 35 Hours (Monday - Friday)

What we'll give you

We have a strong focus on developing you and your skillset and to give you the tools to do so. In addition to this, we also offer a great benefits package:

  • 9% Private pension contribution
  • Up to 10% Annual performance-based bonus
  • 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • Company car scheme
  • Plus many more

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people.

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