Office Administrator
4 weeks ago
We are seeking a skilled Administrator to join our Service After Sales team on a temporary basis. The ideal candidate will have experience in producing quotes, orders, pricing, estimating, or general administration, and be able to work efficiently through vast amounts of data.
The successful candidate will be responsible for issuing accurate and timely proposals, working closely with existing teams, and ensuring that all relevant CRM fields are accurately completed. They will also be required to follow up on contract renewals and after-service care, manage inbound customer calls and queries, and provide technical support and additional technical information to customers when required.
Key Responsibilities:
- Issue accurate and timely proposals containing documentation relevant to each quotation.
- Work closely with the existing teams.
- Ensure that all relevant CRM fields are accurately completed at all times.
- Follow up on contract renewals and after-service care.
- Effectively manage inbound customer calls and queries.
- Work efficiently through vast amounts of data.
- Provide technical support and additional technical information to customers when required.
Desirable Qualifications:
- Previous experience within office administration, processing quotes, orders, or renewals.
- Experience in working with SAP or similar.
- Experience in building and maintaining relationships with customers.
- Attention to detail.
- Excellent written communication skills.
- Organised.
- Highly numerical.
- Good technical understanding with an interest in understanding a diverse product range.
- Outgoing and customer-driven nature.
We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we are required to ask for proof of identification and referees as part of our recruitment process.
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