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Customer Service Representative

2 months ago

Calne, Wiltshire, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and efficient store environment.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Work efficiently to restock shelves, process deliveries, and maintain a clean and organized store environment
  • Develop and maintain a high level of product knowledge, including Lidl's private label products and services
  • Work collaboratively with colleagues to achieve sales targets and maintain a positive store atmosphere
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping experience

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career development and progression within the company
  • A supportive and inclusive work environment, with a focus on teamwork and collaboration

Requirements

  • Experience working in a fast-paced retail environment
  • Excellent customer service skills and a positive attitude
  • Ability to work flexible hours, including early mornings and late evenings
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system

Why Join Lidl?

Lidl is a dynamic and growing company that values its employees and offers a range of benefits and opportunities for career development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.