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Night Porter

2 months ago


Reading, Reading, United Kingdom Chef & Brewer Full time
Job Title: Night Porter

As a Night Porter at Chef & Brewer, you will be the first point of contact for late arrival check-ins and walk-ins, ensuring a warm welcome to our guests. Your primary responsibility will be to provide exceptional customer service, ensuring every guest has a memorable experience.

Key Responsibilities:
  • Provide a heartfelt and memorable experience for every guest
  • Ensure guest and business safety and security at all times
  • Evacuate all guests and team members in the event of a fire
  • Answer telephone enquiries and deal with customer complaints
What We're Looking For:
  • A positive can-do attitude and a willingness to learn and expand your skills
  • A great eye for detail, ensuring every pint is poured to perfection
  • A passion for giving great service and making every customer feel welcome
  • A team player with a positive attitude
What We Offer:
  • A competitive salary and tronc payments
  • Pension contribution and access to our employee assistance program
  • Discounts on food and drink across our brands
  • Opportunities for career development and training

We're committed to rewarding our teams' hard work and providing a supportive environment for growth and development. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you.