Customer Service Ambassador

3 weeks ago


Carlisle, Cumbria, United Kingdom Center Parcs Full time

Customer Service Ambassador

At Center Parcs, we're passionate about delivering exceptional customer experiences. As a Customer Service Ambassador, you'll play a key role in ensuring our guests feel welcome and valued.

Key Responsibilities:

  • Provide legendary customer service to all guests
  • Work collaboratively with the team to deliver a seamless experience
  • Ensure high standards of quality and presentation in all beverages and products

Requirements:

  • Naturally cheerful and friendly
  • Excellent communication skills
  • Ability to build rapport with guests and colleagues

Benefits:

  • Colleague Bonus Scheme
  • Pension Scheme with Life Assurance
  • Colleague Recognition and Reward Scheme
  • Free use of leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in our restaurant and retail outlets

About the Role:

As a Customer Service Ambassador, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences. You'll work in a fast-paced environment, providing legendary customer service to all guests. If you're passionate about delivering exceptional customer experiences and have a naturally cheerful and friendly demeanor, we'd love to hear from you.

Working Hours:

Working straight shifts, you'll be contracted to work 96 hours per 4-week period on a flexible basis. Shifts will fall between 7.30am and 6.30pm, and you'll work weekends, public/bank holidays, and during Christmas and/or New Year on a rota basis.



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