Business Operations Strategist
1 week ago
At Kroo Bank Ltd, we're revolutionizing the banking industry with our innovative approach. As a Business Operations Strategist, you'll play a pivotal role in driving our customer operations team's success.
Job DescriptionWe're seeking an experienced leader to develop and implement our retail banking customer service strategy. This will involve:
- Developing and implementing Kroo Bank Ltd's retail banking customer service strategy, aligning it with the bank's overarching goals and vision.
- Leading a multi-channel customer operations team (including lending collections) to deliver exceptional support across live chat, email, phone, and social media.
- Setting high standards for customer care and service, promoting a culture of excellence within the team and the wider organisation.
- Establishing and monitoring key performance indicators (KPIs) to maintain superior service levels, quality, and efficiency.
The successful candidate will be responsible for overseeing the end-to-end customer journey, ensuring seamless service delivery across all channels. You'll also work closely with internal stakeholders to drive changes to tools, processes, and policies that enhance the customer experience.
In terms of salary, we're offering a competitive package of £60,000 - £80,000 per annum, depending on experience. We're committed to attracting and retaining top talent, so we're happy to discuss this further during the interview process.
-
New Business Strategist
1 month ago
London, Greater London, United Kingdom Law Business Research Limited Full timeNew Business Strategist OpportunityWe are looking for a results-driven New Business Strategist to join our team in London. You will manage a team of Business Development staff, react to changing market conditions, and work closely with our Product and Content teams to drive the sales of Lexology PRO. This is an exciting opportunity to build a strong working...
-
Business Finance Strategist
2 weeks ago
London, Greater London, United Kingdom CS Business Center GmbH Full timeJob Title: Business Finance StrategistLocation: London, FarringdonSalary: £80,000 - £100,000 per annumAbout the Role:This exciting opportunity has arisen for a skilled Business Finance Strategist to join our team at Corio Generation. As a key member of our Finance department, you will play a crucial role in driving business growth and success.Key...
-
Business Impact Strategist
2 weeks ago
London, Greater London, United Kingdom Business Launchpad Full timeJob OverviewBecome an integral part of our team as a Business Impact Strategist at Business Launchpad, where you will drive impact and financial goals through evaluation and research. With a competitive salary of £36,655 per annum, this role offers excellent opportunities for professional growth and development.In this dynamic position, you will lead the...
-
Business Operations Strategist
1 week ago
London, Greater London, United Kingdom Clear Engineering Recruitment Full timeClear Engineering Recruitment is recruiting a seasoned Business Operations Strategist to join a dynamic start-up business within the Data Centre space.The ideal candidate will have a strong background in operational team recruitment and growth, as well as experience in setting up and managing core business functions. Excellent written and verbal...
-
Senior Pricing Strategist
6 days ago
London, Greater London, United Kingdom Motability Operations Ltd Full timeAbout the Role:The Senior Pricing Strategist role is key to ensuring that pricing decisions reflect the changing dynamics within the industry and economy. This involves using a data-led approach to make pricing proposals that balance the needs of Vehicle Manufacturers and Motability Operations. As part of the Pricing Team, you will work closely with...
-
Digital Marketing Strategist
1 month ago
London, Greater London, United Kingdom Motability Operations Full timeWe are seeking a highly skilled Digital Marketing Strategist to join our team at Motability Operations. In this role, you will be responsible for developing and executing comprehensive digital marketing strategies to drive business growth. With a strong focus on search engine optimisation (SEO) and pay-per-click advertising (PPC), you will work closely with...
-
Senior Business Operations Strategist
1 month ago
London, Greater London, United Kingdom Wales Medicines Strategy Group Full timeAt Wales Medicines Strategy Group, we are committed to delivering high-quality services for all. As a Senior Business Operations Strategist, you will play a crucial role in driving our vision forward.Job OverviewWe are in the process of establishing long-term capability to deliver our Health Infrastructure Plan. Key to this is the development of our use of...
-
Global Business Strategist
14 hours ago
London, Greater London, United Kingdom Zen Full timeJob Title: Global Business StrategistEstimated Salary: $200,000 - $300,000 per yearAbout the Role:We are seeking a talented Global Business Strategist to join our team at Zen. The successful candidate will be responsible for developing and implementing business strategies to drive growth and operational efficiency.The ideal candidate will have a strong...
-
Business Operations Strategist
1 week ago
London, Greater London, United Kingdom MAG (Airports Group) Full timeAt MAG (Airports Group), we're committed to delivering exceptional airport experiences. As a Business Operations Strategist, you'll play a crucial role in driving peak performance at London Stansted Airport.Job Description:We're seeking an experienced professional to lead our business operations team. The successful candidate will develop and align business...
-
Senior Operational Strategist
2 weeks ago
London, Greater London, United Kingdom COREcruitment Full timeJob Title: Senior Operational StrategistWe are looking for a highly skilled and strategic professional to join our team as a Senior Operational Strategist at COREcruitment.About the Job:This role involves identifying opportunities for operational efficiencies and leading projects focused on cost reduction, quality enhancement, and service improvement.Salary...
-
Shared Services Strategist
14 hours ago
London, Greater London, United Kingdom Simply Business Full timeAbout the OpportunityWe are excited to announce a new opportunity for a Shared Services Strategist to join our Technical Operations Team at Simply Business. This is a unique chance to shape the future of our company and make a significant impact on our operations.In this role, you will work closely with our Shared Services leaders to create a plan that...
-
Technical Strategist
16 hours ago
London, Greater London, United Kingdom Simply Business Full timeAbout the RoleWe are seeking an experienced Technical Strategist to join our Technical Operations Team at Simply Business. This is an exciting opportunity to work closely with our Shared Services leaders to develop a strategy that aligns with the goals of the business, measuring and reporting on progress regularly.The successful candidate will have...
-
Business Strategist
2 weeks ago
London, Greater London, United Kingdom Selfridges Full timeJob Title: Business StrategistWe are looking for a talented Business Strategist to join our team at Selfridges.About the Opportunity:In this role, you will be responsible for developing and implementing strategies to drive business growth and improve performance. You will work closely with the Concession Manager to identify opportunities and risks, and...
-
Business Development Strategist
3 days ago
London, Greater London, United Kingdom X4 Technology Full timeJob Title: Business Development StrategistWe are seeking a highly skilled Business Development Strategist to join X4 Technology's team in London. This role is perfect for a professional with 2-5 years of experience in business development within Fintech or payments.
-
Business Intelligence Strategist
2 weeks ago
London, Greater London, United Kingdom Arch Capital Group Full timeAbout the RoleArch Capital Group is seeking a Business Intelligence Strategist to lead our data analytics efforts. As a key member of our team, you will be responsible for developing and implementing strategies to enhance data accessibility, usability, and insights across the organization.Key Responsibilities:Develop and implement data analytics strategies...
-
Business Growth Strategist
4 days ago
London, Greater London, United Kingdom Tarka Talent Full timeJob DescriptionTarka Talent is seeking a Business Growth Strategist to join their team. The successful candidate will have experience working with businesses to develop growth strategies.The ideal candidate will have a strong understanding of business operations and be able to provide guidance on personal priorities outside of core businesses.Key...
-
Operational Resilience Strategist
2 weeks ago
London, Greater London, United Kingdom InterQuest Group Full timeJob Title: Operational Resilience StrategistAbout the Role:InterQuest Group is seeking an experienced Operational Resilience Strategist to lead our efforts in safeguarding critical services and ensuring our organisation can anticipate, withstand, and recover from disruptions. This high-impact position requires a deep understanding of regulatory standards,...
-
Business Development Strategist
2 weeks ago
London, Greater London, United Kingdom ThoughtSpot EMEA Ltd. Full time**Job Summary:** Business Development Strategist**About the Position:We are looking for a highly skilled Business Development Strategist to join our team at ThoughtSpot EMEA Ltd. As a Business Development Strategist, you will be responsible for developing and executing business development strategies that drive growth and revenue. This includes identifying...
-
Technical Solutions Strategist
5 days ago
London, Greater London, United Kingdom Orange Business Full time**About the Role**We are seeking a highly skilled Technical Solutions Strategist to join our team at Orange Business. As a key member of our DevOps team, you will play a crucial role in enhancing organizational and operational efficiency for our customers by leveraging your expert knowledge.The ideal candidate will have a strong understanding of Agile...
-
Global Operations Strategist
2 weeks ago
London, Greater London, United Kingdom People Group Full timeJob Title: Global Operations StrategistWe are seeking a seasoned and dynamic leader to join our team as a Global Operations Strategist in Saudi Arabia. The successful candidate will have 15+ years of experience in commercial management, reporting, or asset management.The role requires strong expertise in financial principles, metrics, and reporting...