Server Support Professional
3 days ago
We are seeking a skilled Server Support Professional to join our team. As a Server Support Professional, you will be responsible for providing server hardware support across a multi-vendor environment, including installation, maintenance, and repairs of customer equipment. You will also be responsible for installing, terminating, and testing data centre interlink cabling, as well as managing data centre facilities.
Our team is committed to providing exceptional service to our customers, ensuring the seamless delivery of solutions within named accounts. We take pride in our strong customer relationships and strive to build trust through excellent communication and dedication to quality.
Key Responsibilities
- Installations, maintenance, and repairs of customer equipment
- Installation, termination, and testing of all data centre interlink cabling
- Management of data centre facilities, including IMAC/D (Install, Move And Change, decommissioning) work
- Escorting external resources, requesting access, goods in/out
Requirements
To be successful in this role, you will need:
• Strong knowledge of HPE Proliant, Blade servers, and Dell Servers
• Experience of patch cabling in a DC environment
• Good knowledge of Service Now (SNOW)
• Excellent MS Office tool skills
• Strong customer relationship building skills
Estimated Salary
The estimated salary for this role is £62,000 - £72,000 per annum, depending on experience. This is a competitive salary, reflecting the importance of this role in delivering high-quality service to our customers.
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