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Burton upon Trent, Staffordshire, United Kingdom Bannatyne Full timeAbout the RoleAs a Senior Spa Therapist, you will play a key role in leading a team and inspiring excellence in health and wellness. You will be responsible for performing a variety of spa treatments, including massages, facials, and manicures, while ensuring a high-quality service experience for clients.Key ResponsibilitiesLead, mentor, and support Junior...
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Burton upon Trent, Staffordshire, United Kingdom Bannatyne Health Club Full timeJob Title: Spa Beauty TherapistWe are seeking a skilled and passionate Spa Beauty Therapist to join our team at Bannatyne Health Club in Burton-on-Trent. As a key member of our spa team, you will be responsible for delivering exceptional spa treatments and providing a high level of customer service to our guests.Key Responsibilities:Perform a variety of spa...
Senior Spa Beauty Therapist
2 months ago
We are seeking a highly skilled and experienced Senior Spa Therapist to join our team at Bannatyne Group. As a Senior Spa Therapist, you will be responsible for leading a team of Spa Therapists, providing exceptional customer service, and ensuring a relaxing and rejuvenating experience for all clients.
Key Responsibilities:- Lead, mentor, and support Junior Spa Therapists to ensure a culture of continuous learning and professional growth.
- Perform a variety of spa treatments, including massages, facials, manicures, and pedicures, tailored to meet guests' individual needs.
- Liaise and support the Spa Manager to ensure seamless operations.
- Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
- Ensure the proper use of spa equipment and maintain high standards of cleanliness.
- Build and maintain strong client relationships, encouraging repeat visits and referrals.
- Assist in promoting spa services, special offers, and products to enhance the guest experience based on consultations.
- Maximise revenue opportunities in accordance with your targets and seek assistance if needed.
- Stay informed about the latest industry trends and techniques to continuously enhance your skills.
- NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Proven experience as a Spa Therapist.
- Strong interpersonal and communications skills and a customer-focused attitude.
- A genuine passion for health, wellness, and customer service.
- The ability to establish rapport, build trust, and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.
At Bannatyne Group, we are dedicated to excellence in health and wellness. As a Senior Spa Therapist, you will have the opportunity to lead a team, inspire excellence, and make a significant impact on our clients' well-being. You'll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your expertise.
