Hotel Front Desk Associate
5 hours ago
About the Role
We are seeking a friendly and welcoming Hotel Receptionist to join our team at ABode Chester. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities
- Manage the front desk and reception area, ensuring a warm and welcoming atmosphere for our guests.
- Respond to guest inquiries and resolve any issues in a professional and courteous manner.
- Process guest arrivals and departures, including check-in and check-out procedures.
- Handle guest requests and complaints in a timely and efficient manner.
- Work collaboratively with other departments to ensure seamless service delivery.
What We Offer
- Competitive pay and service charge.
- Opportunities for career development and progression.
- A fun and supportive work environment.
- Excellent discounts across our family of hotels.
- A confidential helpline for support and guidance.
About Us
ABode Chester is a contemporary 85-bedroom hotel located in the heart of the city. We pride ourselves on providing exceptional service and creating memorable experiences for our guests. If you are a warm and welcoming individual who is passionate about delivering outstanding customer service, we would love to hear from you.
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