Sales Associate

3 weeks ago

ChesterleStreet, Durham, United Kingdom Frasers Group Full time

About Us

At Frasers Group, we're a leading international retailer with a rich history and a passion for delivering exceptional customer experiences. Our brand, Jack Wills, is a destination for all things Fabulously British, inspired by the country's great sporting and countryside pursuits.

Our Values

We live by four core values: Courage, Integrity, Youthful Spirit, and Relevance. These values guide our behavior and decision-making, ensuring we always act with integrity, respect, and a passion for innovation.

Job Summary

We're seeking a highly motivated and customer-focused Casual Sales Assistant to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities

  • Provide a warm and welcoming experience for customers, ensuring they feel valued and supported.
  • Ask open-ended questions to understand customer needs and preferences.
  • Recommend and locate merchandise that meets customer needs, ensuring a seamless shopping experience.
  • Process cash and card transactions efficiently and accurately.
  • Stay up-to-date on product knowledge, including features, benefits, and promotions.
  • Maintain a customer-friendly and focused environment at all times.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work effectively within a team environment.
  • Customer-focused attitude and a passion for delivering exceptional service.

What We Offer

We're committed to providing a supportive and inclusive work environment, with opportunities for growth and development. As a Casual Sales Assistant, you'll have the chance to work with a talented team, develop your skills, and contribute to the success of our business.

Working Arrangements

This role involves working a variety of shifts, including weekdays and weekends, throughout the summer and into the busy Christmas period. Hours of work may vary from week to week, and there may be weeks when no hours are offered.

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