Team Lead
4 weeks ago
About the Role
We are seeking an experienced Team Leader to join our team at Mountain Warehouse. As a Team Leader, you will be responsible for supporting the management team with the everyday running of a busy store and team.
Your Key Responsibilities
- Leading and motivating your team to achieve sales targets and provide excellent customer service
- Delivering great customer service and ensuring a positive shopping experience for all customers
- Encouraging the team to hit their Key Performance Indicators (KPIs) and maintain high standards of store appearance and visual merchandising
- Ensuring great company standards are maintained at all times
- Visual merchandising and maintaining store standards
- Being a Brand Ambassador and promoting the Mountain Warehouse brand
About You
We are looking for someone with previous supervisory or Team Leader experience, who is able to motivate a team and has good organisational skills. You will also have a passion for selling and customer engagement, as well as an interest in visual merchandising. Clothing experience is desirable but not essential.
What We Offer
- 50% Employee Discount across 3 brands
- Monthly bonus scheme
- Twice-yearly uniform allowance
- 20 days annual leave, plus Bank Holidays, pro-rata to your contract
- Auto-enrolment Pension scheme
- Employee Referral Incentive
- Employee Assistance Programme
- Cycle to Work scheme
- Development and progression within a fast-paced and stable environment
- Colleague hardship scheme
- Online learning portal, accessible to all team members
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