Team Lead

4 weeks ago


Livingston, West Lothian, United Kingdom Mountain Warehouse Full time

About the Role

We are seeking an experienced Team Leader to join our team at Mountain Warehouse. As a Team Leader, you will be responsible for supporting the management team with the everyday running of a busy store and team.

Your Key Responsibilities

  • Leading and motivating your team to achieve sales targets and provide excellent customer service
  • Delivering great customer service and ensuring a positive shopping experience for all customers
  • Encouraging the team to hit their Key Performance Indicators (KPIs) and maintain high standards of store appearance and visual merchandising
  • Ensuring great company standards are maintained at all times
  • Visual merchandising and maintaining store standards
  • Being a Brand Ambassador and promoting the Mountain Warehouse brand

About You

We are looking for someone with previous supervisory or Team Leader experience, who is able to motivate a team and has good organisational skills. You will also have a passion for selling and customer engagement, as well as an interest in visual merchandising. Clothing experience is desirable but not essential.

What We Offer

  • 50% Employee Discount across 3 brands
  • Monthly bonus scheme
  • Twice-yearly uniform allowance
  • 20 days annual leave, plus Bank Holidays, pro-rata to your contract
  • Auto-enrolment Pension scheme
  • Employee Referral Incentive
  • Employee Assistance Programme
  • Cycle to Work scheme
  • Development and progression within a fast-paced and stable environment
  • Colleague hardship scheme
  • Online learning portal, accessible to all team members

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