Program Director

1 month ago

London, Greater London, United Kingdom Amazon UK Services Ltd. Full time
About the Role

As a Program Manager at Amazon UK Services Ltd., you will play a critical role in driving and managing the implementation of creative, data-driven change across the organization. You will lead improvement projects and programs, using strategic thinking to define and implement efficient project plans.

Key Responsibilities
  • Create innovative solutions using data and research to address wider challenges in the organization
  • Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations
  • Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish
  • Enhance operational performance on every program in partnership with stakeholders
  • Find practical and simple solutions to complex problems without sacrificing quality or core functionality
  • Responsible for setting priorities, anticipating risks, and resolving/escalating issues that might impact project timelines
A Day in the Life

As a Program Manager, you will drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You will use strategic thinking to define and implement an efficient project plan. Program Managers have significant responsibilities, and you will deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the Team

Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you will be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centres equipped with the latest technology, you will help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently, and sustainably.

Basic Qualifications
  • A degree
  • Relevant experience leading cross-functional people-facing programmes or projects using project-management methodologies
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership
  • Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment
Preferred Qualifications
  • Advanced or master's degree
  • Project-management qualification such as PRINCE2, APM, PMI, or similar
  • Understanding of continuous improvement methodologies such as Six Sigma or Lean
  • Experience working in an operational environment or with technical teams
  • Experience working with IT software/hardware

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