Benefits Advisor

1 week ago


Banbury, United Kingdom CITIZENS ADVICE WEST NORTHAMPTONSHIRE AND CHERWELL LTD Full time

Role purpose

Reporting to the Benefits and Generalist Group Manager, you will be responsible for:

Managing project work queues as appropriate and reporting to the Group Manager about case status

Delivering benefits casework and advice to clients, largely via our digital channels, and face-to-face where appropriate

Attending outreach locations as required in our region to deliver a service at different times



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