Check-In Agent Part Time Position

2 weeks ago


Crawley, West Sussex, United Kingdom Optime Group Full time

Job Title: Check-In Agent Part Time Position

Job Description:

Optime Group is seeking an experienced Check-In Agent to join their team at Gatwick Airport. The successful candidate will be responsible for assisting passengers with checking in their luggage and processing documentation.

Main Responsibilities:

  • Assist passengers with checking in their luggage using self-service machines and processing documentation.
  • Work on your feet for extended periods of time due to predominantly self-service check-in areas.
  • Provide excellent customer service to ensure a smooth and seamless passenger journey.
  • Greet passengers on arrival and answer any queries they may have.
  • Check passengers' travel documents and process payments using point-of-sale systems.
  • Manage and organize passenger queues to ensure an efficient check-in process.
  • Respond to emergency situations in a calm and professional manner.

Requirements:

  • Good attention to detail.
  • Excellent verbal communication skills.
  • Ability to work independently and use initiative.
  • Right to Work in the UK.
  • Five year fully checkable reference history.
  • Ability to pass Criminal Record Check.

Working Hours:

The successful candidate will be required to work a 5 on 3 off or 3 on 6 off rolling rota, with shifts ranging from 03:00am to 21:00pm.

Benefits:

  • Rate of pay: £14.50 per hour (increasing to £15.11 per hour after 6 months).
  • Free airport parking.
  • Opportunities for upskilling and airside boarding training.


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