Wellness Operations Director

1 week ago


Farnborough, Hampshire, United Kingdom Village Hotels Full time

Fitness Managers play a pivotal role in the success of our leisure clubs. They work closely with the Leisure Club Manager to maintain high standards and ensure member satisfaction.

The ideal candidate will possess excellent leadership skills, be able to motivate their team, and have a passion for delivering exceptional customer service.

Key responsibilities include:

  • Managing a team of freelance group exercise staff to deliver high-quality classes
  • Developing and implementing fitness programs that meet business needs
  • Maintaining a safe and efficient working environment
  • Providing excellent customer service and resolving member complaints
  • Assisting with marketing initiatives to promote the leisure club

In return for your hard work and dedication, you can expect:

  • A competitive salary of £45,000 per annum
  • Complimentary full leisure club membership for yourself and a family member or friend worth £1,500 annually
  • Employee discounts on overnight stays at Village Hotels starting from £35 based on two people sharing
  • 50% discount on food and drink purchased on or off shift at any Village Hotel
  • An exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of Well-being and Healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of development opportunities
  • Regular team events with our BIG People days monthly
  • Excellent Reward and Recognition Incentive schemes
  • Monthly well-being programme for all employees to support your mental health
  • Anniversary rewards for key milestones of service
  • Holiday Purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme


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