Hospitality Operations Manager

2 weeks ago


Crowthorne, Bracknell Forest, United Kingdom Sodexo Full time
Job Overview

We are seeking a highly skilled and experienced Hospitality Support Manager to join our Operations team at Wellington College. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our hospitality services.

Key Responsibilities
  • Ensure all functions on shift are set up in a correct and timely manner
  • Ensure uniform and appearance of yourself and the team meet company specifications at all times
  • Report for allocated duties in accordance to staffing schedules and timings
  • Manage and train staff on all aspects of Health and Safety/Food Safety relevant your work area to include Safe Systems of Work and Observed Competency Checks
  • Measure the performance of your people by giving feedback
Requirements
  • Highly effective communication and interpersonal skills
  • Clear and effective leadership style
  • Ability to analyse problems analytically, develop opportunities and implement innovative solutions and approaches
  • Strong ability to increase individual effectiveness through leadership, motivation, communication, coaching and training
  • Excellent time management and organisational skills
  • Computer literate
  • Able to demonstrate positive attitude to self-development; willingness to learn in role and identify own training needs as appropriate
  • High level of self-motivation
  • Ability to set high standards, achievable through striving for continuous improvement
  • Ability to act on own initiative and also to work effectively as part of a team
  • Flexible approach to role
  • A flexible approach to working hours and promote a positive mental outlook to all aspects of work
  • Basic Food Hygiene and Health and Safety Certificates
Desirable
  • Experience of supervising a small team
  • Hospitality experience
  • Able to successfully implement changes
  • Knowledge of working in Educational establishments
  • Hold a personal driving license
  • Knowledge of current changing market trends

We offer a dynamic and supportive work environment, competitive compensation, access to ongoing training and development programs, and countless opportunities to grow within the company.

We are a Disability Confident Leader employer and are committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.



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