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Service Engineer

2 months ago

Maidstone, Kent, United Kingdom Johnson Controls Full time
Job Title: Service Engineer

Johnson Controls is a global leader in engineering and integrated solutions, and we're seeking a skilled Service Engineer to join our team. As a Service Engineer, you will be responsible for servicing Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry-leading technical knowledge.

Key Responsibilities:
  • Provide excellent customer service to exceed the expectations and requirements of both internal and external customers, establishing and maintaining effective relationships with customers.
  • Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
  • Ensure your time is managed efficiently and jobs are prioritized correctly.
  • Correctly complete Engineer work reports, handover certificates/BSIA certificates or checklist as appropriate.
Requirements:
  • Experience within the Fire & Security industry.
  • Driving license.
  • Ability to lift and climb ladders.
  • Had or have previous experience working in a customer-facing environment.
What We Offer:
  • Competitive basic salary with excellent additional earnings potential.
  • Overtime.
  • Generous callout payments – Best in the industry.
  • Travel Time – Averaging 3% of basic salary.
  • Engineering Commission scheme – Averaging 7% of basic salary.
  • Sales referral incentive scheme.
  • Pension – we match up to 7%.
  • 25 days holiday plus bank holidays.
  • Company Vehicle, uniform, all PPE, tools and ongoing training provided.
  • Industry-leading Health & Safety and an employee assistance program.
  • Career progression opportunities - newly introduced Engineering career ladder 2022.
  • Our team average 20+ years length of service.
  • The opportunity to become a valued member of our Winning Team.
  • Staff referral scheme up to £5,000.
  • Rewards & recognition programmes.