Supervisor - Luxury Fashion Retail

2 days ago

Milton Keynes, Milton Keynes, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly motivated and experienced Supervisor to join our team at Flannels, a luxury fashion destination for men and women. As a Supervisor, you will play a key role in supporting the daily workload and delegating tasks to the team, ensuring that all tasks are completed to the highest standard.

Key Responsibilities:

  • Support the team with daily workload and delegation of tasks
  • Supervise work, check completion, and deliver to expectation set by line manager
  • Use business communication tools for completion of tasks and ensure team understanding of key functions
  • Understand all processes and procedures and set the example for others
  • Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles
  • Support maintaining store environment and housekeeping standards
  • Understand company policy and rules regarding security measures and demonstrate compliance and controls
  • Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
  • Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
  • Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
  • Understand KPI targets and expectations to achieve results
  • Demonstrate commercial awareness and adopt right product, place, and time compliance
  • Engage with and feedback issues to contribute to the wider business
  • Support with identifying development needs within the team
  • Support senior management to coach the team
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store

About You

We are looking for an experienced Supervisor with a passion for luxury brands and a proven track record of driving sales through excellent service. You will have a strong understanding of visual presentation and how to impact sales floor commercially, as well as the ability to motivate a team with effective communication.

Requirements:

  • Experience of leading a team within a retail environment
  • Knowledge of and passion for luxury brands
  • Ability to drive sales through excellent service
  • Understanding of visual presentation and how to impact sales floor commercially
  • Ability to motivate a team with effective communication

What We Offer

We offer a competitive salary of £28,256 per annum, as well as a range of benefits including weekly/monthly and quarterly commercial bonuses, stocktake bonuses, commission-led bonuses across a wide range of products, and a 20% discount across all Frasers Group brands. We also offer a wide range of development courses with national qualifications, 28 days holiday, 50% instore uniform discount, discounted gym membership, cycle to work scheme, and long service awards.

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