Hospitality Team Member
5 days ago
**Job Overview**
">We are seeking a talented Food and Beverage Team Member to join our team at Hampton by Hilton London Gatwick Airport. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.
Our hotel is situated at the North Terminal of London Gatwick Airport, offering 194 bedrooms, a restaurant, and bar serving up to 500 covers a day in peak season. We believe our people are our biggest assets and understand the value in putting them first.
Responsibilities
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
Requirements
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
Benefits
- Discounted hotel room rates for you and your friends & family.
- An additional day's holiday for your birthday.
- Free gym access (onsite).
- 30% F&B discount at RBH hotels.
- Refer a Friend scheme.
- Flexible working arrangements.
- Wagestream - choose how and when you get paid.
- Access to discounted travel and High street discounts from various retailers.
- Employee Assistance Programme.
- Social and wellness events and activities all year round.
- Free meals on duty saving you over £1000 per year.
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