Field Service Technician

4 weeks ago


Brentwood, Essex, United Kingdom newscientist - Jobboard Full time
Job Title: Field Service Technician

We are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, refurbishing, and maintaining various types of technical equipment, including EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi, and other industry-related IT equipment.

Key Responsibilities:

  • Conduct daily visits to client locations for the purpose of Breakfix install, refurbish and maintain EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi and other pertinent IT equipment in the industry.
  • Travel to client sites to provide on-site equipment swap-out services, minimising downtime for the client during the replacement process.
  • Perform the setup of Wi-Fi devices and identify faults with data network cables on-site.
  • Troubleshoot and resolve technical, hardware, or software issues during site visits, promptly escalating to the appropriate team when necessary, solutions are not immediately attainable.

Requirements:

  • 1 year of IT support experience (preferred)
  • 1 year of EPOS experience (preferred)
  • UK Manual Driving Licence (required)

We offer a comprehensive range of benefits, including training opportunities, an annual performance bonus, 28 days annual leave, and company events and team parties.



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