Prison Custody Officer

4 weeks ago


London, Greater London, United Kingdom Serco Limited Full time

About the Role:

As a Prison Custody Officer at Serco Limited, you will be part of a team providing safe and secure escorting and custody services to detainees. Your primary focus will be on the physical and mental wellbeing of those in your care.

During court proceedings, you will be responsible for every aspect of their care until it's time for them to return to custody or be released. Key duties include accompanying defendants in court rooms and cells, ensuring food and drink are available, and completing paperwork and data entry for the day.

Key Requirements:

  • Current valid driver's license
  • Reasonable fitness level
  • Good written and verbal communication skills

What We Offer:

  • Competitive salary with annual increments
  • Pension scheme with employer matching up to 6%
  • Life insurance and 20 days annual leave (rising to 25 after 7 years' service)
  • Continuous training and development opportunities
  • A range of benefits to support health and wellbeing
  • Access to discounts and exclusive deals

Our Assessment Process:

Our recruitment process includes an online assessment, briefing call, competency-based virtual interview, and short role-play and written exercise.

Important Information:

All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.



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