Digital Solutions Developer
4 weeks ago
Job Title: Digital Solutions Developer
Job Summary:
We are seeking a skilled Digital Solutions Developer to join our team at CRA GROUP LIMITED. As a Digital Solutions Developer, you will be responsible for creating high-quality user experiences by developing Drupal webforms to replace existing online forms.
Key Responsibilities:
- Develop Drupal webforms to replace existing online forms
- Migrate existing online forms into Drupal webforms while making enhancements to improve the customer service experience
- Support the Digital Manager in developing a user-centered approach to self-service solutions
- Assist with identifying process improvements for users and working with service areas to design and implement new approaches and technology
- Develop self-service and CRM system processes, users, and back-office system connectors
- Advise the wider organisation on digital design standards and guidelines
- Manage the issue management process via User Acceptance Testing (UAT) ticketing systems and project management milestone tasks
Requirements:
To be successful in this role, you will need to have:
- Experience in developing Drupal webforms
- Strong understanding of user experience design principles
- Ability to work with a wide mix of stakeholders
- Excellent communication and project management skills
About Us:
CRA GROUP LIMITED is a leading provider of digital solutions. We are committed to delivering high-quality user experiences and are seeking a skilled Digital Solutions Developer to join our team.
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