Digital Solutions Developer

4 weeks ago


London, Greater London, United Kingdom CRA GROUP LIMITED Full time

Job Title: Digital Solutions Developer

Job Summary:

We are seeking a skilled Digital Solutions Developer to join our team at CRA GROUP LIMITED. As a Digital Solutions Developer, you will be responsible for creating high-quality user experiences by developing Drupal webforms to replace existing online forms.

Key Responsibilities:

  • Develop Drupal webforms to replace existing online forms
  • Migrate existing online forms into Drupal webforms while making enhancements to improve the customer service experience
  • Support the Digital Manager in developing a user-centered approach to self-service solutions
  • Assist with identifying process improvements for users and working with service areas to design and implement new approaches and technology
  • Develop self-service and CRM system processes, users, and back-office system connectors
  • Advise the wider organisation on digital design standards and guidelines
  • Manage the issue management process via User Acceptance Testing (UAT) ticketing systems and project management milestone tasks

Requirements:

To be successful in this role, you will need to have:

  • Experience in developing Drupal webforms
  • Strong understanding of user experience design principles
  • Ability to work with a wide mix of stakeholders
  • Excellent communication and project management skills

About Us:

CRA GROUP LIMITED is a leading provider of digital solutions. We are committed to delivering high-quality user experiences and are seeking a skilled Digital Solutions Developer to join our team.



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