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Emergency Response Specialist

1 month ago

Basingstoke, Hampshire, United Kingdom The AA Full time
Unlock a Rewarding Career as an Emergency Response Specialist

We are seeking highly skilled and dedicated individuals to join our team of Roadside Recovery Drivers. As an Emergency Response Specialist, you will be the face of The AA, providing exceptional customer service and ensuring our members receive the support they need.

About the Role:

  • You will be responsible for responding to emergency calls, navigating challenging environments, and providing assistance to customers in need.
  • Your excellent communication skills and ability to work independently will enable you to effectively manage situations and provide solutions to complex problems.
  • As a self-starter, you will thrive in a fast-paced environment, working collaboratively with colleagues to ensure seamless service delivery.

What We Offer:

  • A competitive salary, estimated at £34,035 per annum, plus location allowance (based on CE driving licence)
  • A comprehensive benefits package, including full uniform, boots, and industry-leading equipment
  • Opportunities for career progression and professional development within a dynamic organization
  • A supportive work environment that values diversity, inclusivity, and employee well-being

Requirements:

  • HGV 1/CE driving license (with or without CPC qualification)
  • Ability to adapt to new technology and work effectively in a dynamic environment
  • Flexibility to work shifts, including evenings, weekends, and Bank Holidays

About Us:

The AA is a leading provider of roadside assistance and vehicle recovery services. Our team of dedicated professionals strives to deliver exceptional customer experiences, ensuring our members feel safe, supported, and valued.