Area Management and Performance Leader

1 day ago


Barnsley, Barnsley, United Kingdom Dye & Durham Corporation Full time
About the Position

We are seeking a highly skilled and experienced Regional Search Area Manager to join our Customer Operations team. As a key member of our team, you will be responsible for managing a team of search agents, monitoring their performance, and ensuring they operate to maximum efficiency.

Main Responsibilities
  • Maintain a team of Search Agents that always operates to maximum efficiency.
  • Monitor performance for Search Agents to ensure meeting required KPI and standards.
  • Support and advise your team where complex queries or problems arise, ensuring that they are even better equipped to handle such situations in the future.
  • Support mailbox management relating to Search Production where required.
  • Maintain correct recording of relevant information for accurate search production.
  • Provide reporting to Management as required.
Requirements
  • In depth knowledge on producing Regulated Council Authority searches.
  • Experience of dealing with and managing professional relationships with external clients or suppliers.
  • Must have a proven track record of effective team management in a regulated environment.
  • Be able to complete a variety of tasks simultaneously to a high level of accuracy with excellent attention to detail.
Benefits

We offer a competitive salary of £45,000-£65,000 per year, depending on experience. In addition, we provide a range of benefits including health insurance, a retirement plan, company discounts, wellness programs, and paid time off. You will also have access to internal and external training opportunities, enabling you to develop your skills and advance in your career.



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