Motoring Service Representative

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Halfords Full time
Company Overview: As the UK's leading retailer of motoring and cycling products and services, Halfords is a dynamic company rapidly growing its business with a focus on motoring services and electric mobility. Our extensive range of products and services enables customers to get back on the road safely.

Salary: £16,061 per annum + bonus, providing an excellent opportunity for career growth and financial stability.

Job Description: As a Customer Service Advisor at Halfords, you will be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have. Your role will involve delivering exceptional customer service, ensuring customer satisfaction, and meeting sales targets.

Required Skills and Qualifications: To excel in this role, you will need a proven track record of delivering excellent customer service, be IT literate, able to handle difficult situations professionally and calmly, and experience working towards and achieving targets. Ideally, experience in an Autocentre environment would be beneficial.

Benefits: At Halfords, we offer a comprehensive benefits package that includes 5.6 weeks' annual leave, up to 50% off garage bills in our Autocentres, discounts on groceries, shopping, insurance, days out, restaurants, and more. We also provide financial planning support via Wagestream, GP Access, a Share save scheme, Pension Scheme & Life Assurance, and Health Cash Plan.

Others: You will have every opportunity to progress your career at Halfords, and we are committed to creating an inclusive workplace for our colleagues. We welcome applications from all backgrounds and embrace diversity within our team.

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