Accounting Operations Assistant

6 days ago

MoretonInMarsh, United Kingdom Reed Business School Full time

Student and Client Services Coordinator

This role is a great opportunity to join a friendly team at Reed Business School in a client-facing capacity. The ideal candidate will have excellent communication skills and be able to work collaboratively with different teams to drive new business.

Key Responsibilities:

Student Services

  • Employer and Student Coordination: Collaborate with the team leader and performance coach on employer conversations to confirm all details.
  • Course Management: Track and manage student bookings for CIMA/ACCA/AAT and ICAEW on the tracking system.
  • Learner Journey Support: Assist students starting at Reed Business School, ensuring they have everything they need and conducting detailed inductions prior to their start date.
  • Exam Coordination: Manage exams for CIMA, ACCA, AAT, and ICAEW.
  • Exams and Results Management: Update the tracker with results published by the awarding body after exams.

Client Services

  • Sales and Business Development: Support incoming enquiries for all awarding bodies and collaborate with the sales team to bring in new business and update Salesforce accordingly.
  • Website and Content Management: Ensure all content for Reed Business School on the website is accurate and up to date.

Other duties

  • Communication: Respond to email queries via the team email as required.
  • Weekend Work: Some weekend work may be required, shared among the admin team, and limited to a few weekends a year.

Skills and Experience:

  • Excellent communication and interpersonal abilities.
  • Strong organisational and multitasking skills.
  • Strong IT skills including Microsoft and MIS systems.
  • Ability to work collaboratively with various teams and stakeholders.
  • Experience of working in a learning environment.
  • Understanding of the accountancy sector desirable but not necessary.

Benefits:

  • 25 days annual leave plus bank holidays.
  • Paid time off to move home.
  • Contributory pension scheme.
  • Enhanced family leave benefits.
  • Insurance benefits including life assurance.
  • Discount scheme including gyms and popular retailers.
  • Range of wellbeing and mental health support avenues.

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